TERMS AND CONDITIONS
Last Updated: [DATE]
These Terms and Conditions ("Terms") govern your access to and use of the Illinois Precision Machining LLC website and your purchase of products and services from Illinois Precision Machining LLC.
Please read these Terms carefully before using our Website or placing an Order.
By accessing the Website, creating an Account, placing an Order, purchasing Goods or Services, or otherwise using the Website, You agree to be bound by these Terms.
These Terms apply except where otherwise required by applicable law.
1. DEFINITIONS
For purposes of these Terms:
"Company," "We," "Us," and "Our" mean Illinois Precision Machining LLC.
"Customer" and "You" mean the individual or legal entity accessing the Website, placing an Order, purchasing Goods or Services, or otherwise entering into a transaction with the Company.
"Goods" means physical products offered for sale by the Company.
"Services" means machining, refinishing, engraving, customization, modification, assembly, repair, or other services offered by the Company, including work performed on Customer-owned property.
"Order" means a request to purchase Goods or Services from the Company.
"Website" means www.illinoisprecision.com and the online services operated through it.
2. ELIGIBILITY
You must be at least 18 years old and legally capable of entering into a binding contract to use the Website or place an Order.
Certain Goods or Services may be subject to additional federal, state, or local age, eligibility, transfer, possession, or other legal requirements.
By placing an Order, You represent that You are legally permitted to purchase, receive, possess, and use the Goods or Services ordered.
The Company reserves the right to refuse or cancel any Order where We reasonably believe completing the transaction would violate applicable law or regulation.
3. CUSTOMER INFORMATION
When placing an Order, You agree to provide accurate, complete, and current information reasonably necessary to process and fulfill the Order.
This information may include Your name, email address, telephone number, billing information, shipping information, and other information reasonably necessary to complete the transaction.
You represent that You are authorized to use any payment method submitted in connection with an Order.
By submitting payment information, You authorize Us and Our payment-processing providers to process the transaction and related refunds or adjustments in accordance with these Terms and Our applicable policies.
4. ORDERS
All Orders are subject to acceptance by Illinois Precision Machining LLC.
We reserve the right to refuse or cancel an Order prior to fulfillment for legitimate business or legal reasons, including but not limited to:
• Product availability;
• Pricing, description, or listing errors;
• Payment authorization problems;
• Suspected fraud or unauthorized transactions;
• Legal or regulatory restrictions;
• Errors or inconsistencies in the Order;
• Inability to perform requested custom work; or
• Other circumstances that reasonably prevent fulfillment.
If We cancel an Order after collecting payment and no Goods or Services have been provided, We will issue any refund required by applicable law and Our applicable policies.
5. PRICING
Prices displayed on the Website are subject to change without notice prior to acceptance of an Order.
We reserve the right to correct typographical, pricing, product-description, or other listing errors.
Once an Order has been accepted and payment has been processed, the price applicable to that Order will not be increased unless the Customer expressly agrees to the change.
Taxes, shipping charges, transfer fees, or other applicable charges may be added where appropriate and will be disclosed as required.
6. ORDER FULFILLMENT & LEAD TIMES
Certain Goods may be built-to-order, customized, offered for pre-order or backorder, or otherwise require additional production or processing time.
Unless otherwise stated on the applicable product page, Order confirmation, or otherwise communicated to the Customer at the time the Order is placed, the estimated lead time for built-to-order and customized merchandise is 2–20+ weeks.
Certain specialized or highly customized Orders may require a longer lead time. When applicable, the estimated lead time for such an Order will be communicated to the Customer on an Order-specific basis.
Lead times vary based on product configuration, customization requested, material availability, outside processing, production requirements, and current production volume.
If Illinois Precision Machining LLC determines that merchandise cannot be shipped within the applicable stated shipment period, We will provide any delay notice, cancellation option, consent request, or refund required by applicable law.
Estimated lead times are not guarantees of delivery on a particular date unless We expressly agree otherwise in writing.
7. CUSTOM & BUILT-TO-ORDER PRODUCTS
Built-to-order products and products involving custom coatings, engraving, markings, etching, machining, modification, configuration, or other Customer-requested customization may require Illinois Precision Machining LLC to commit materials, labor, production capacity, outside processing, or other resources specifically to the Customer's Order.
Once procurement, production, or customization associated with such an Order has begun, the Order is considered committed to production and is not eligible for voluntary cancellation, modification, or refund except as otherwise provided by Our Return, Refund & Cancellation Policy or required by applicable law.
8. SERVICES & CUSTOMER-OWNED PROPERTY
Services performed on Customer-owned property may involve machining, refinishing, engraving, modification, alteration, assembly, repair, or other work that permanently changes the item from its original condition.
By purchasing such a Service, the Customer authorizes Illinois Precision Machining LLC to perform the work described in the applicable Order and acknowledges the ordinary risks associated with the requested work.
Once performance of a Service has begun, the Service may no longer be voluntarily cancelled or refunded except as otherwise provided by Our Return, Refund & Cancellation Policy or required by applicable law.
Customers are responsible for Customer-owned property being shipped to Illinois Precision Machining LLC until that property has been physically received by Our facility.
Additional terms concerning Customer-owned property, inbound shipping, unclaimed property, cancellations, and returns are contained in Our Return, Refund & Cancellation Policy.
9. RETURNS, REFUNDS & CANCELLATIONS
All cancellations, returns, refunds, exchanges, restocking fees, and related matters are governed by Our Return, Refund & Cancellation Policy, which is incorporated into these Terms by reference.
Nothing in these Terms or Our Return, Refund & Cancellation Policy limits any cancellation, refund, or other consumer right that cannot legally be waived.
10. PAYMENT DISPUTES & CHARGEBACKS
Customers are encouraged to contact Illinois Precision Machining LLC directly regarding any billing, Order, delivery, cancellation, return, refund, or other transaction concern before initiating a payment dispute or chargeback.
We will make reasonable efforts to investigate and resolve legitimate concerns.
Initiating a payment dispute or chargeback does not alter these Terms, Our Return, Refund & Cancellation Policy, or the terms applicable to the transaction and does not independently create a right to cancellation, return, or refund where one does not otherwise exist under the applicable transaction terms or law.
If a payment dispute or chargeback is initiated, Illinois Precision Machining LLC reserves the right to provide the applicable payment processor, card issuer, financial institution, or other appropriate party with records reasonably necessary to investigate or respond to the dispute.
Such records may include, as applicable:
• Order and transaction information;
• Customer communications;
• Shipping and delivery records;
• Service and production records;
• Photographs;
• Order-status information;
• Documentation of custom or completed work;
• Applicable policies and Terms; and
• Records showing the Customer's acceptance of applicable policies or transaction terms.
Customers remain responsible for amounts lawfully owed for Goods delivered, Services performed, custom work completed, or other obligations arising from the transaction, subject to applicable law.
Illinois Precision Machining LLC reserves the right to decline future Orders or Services following a payment dispute or chargeback where permitted by applicable law.
Nothing in this section limits any dispute, chargeback, billing-error, or other consumer right provided by applicable law.
11. PAYMENT
Payment may be made through payment methods made available by Illinois Precision Machining LLC at the time of purchase.
Payment transactions may be subject to authorization, verification, fraud-prevention, and other procedures imposed by the applicable payment processor, financial institution, or card issuer.
If payment cannot be authorized or completed, We may suspend, decline, or cancel the applicable Order.
12. PRODUCT INFORMATION
We make reasonable efforts to accurately describe and display the Goods and Services offered through the Website.
However, product photographs, colors, finishes, specifications, descriptions, availability, and other information may contain errors or may vary from the actual product due to manufacturing variations, product revisions, display settings, photography, or other circumstances.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
Nothing in this section permits Illinois Precision Machining LLC to substitute materially different Goods or Services for those purchased without the Customer's agreement where such agreement is required by law.
13. PRODUCT WARRANTIES
Certain products manufactured by Illinois Precision Machining LLC are covered by Our Limited Lifetime Warranty.
The complete terms, coverage, exclusions, limitations, and procedures applicable to that warranty are contained in the Illinois Precision Machining LLC Limited Lifetime Warranty, which is incorporated into these Terms by reference and is made available for review prior to purchase where required by applicable law.
Products manufactured by third parties and resold by Illinois Precision Machining LLC are subject to any warranty provided by their respective manufacturer and are not covered by the Illinois Precision Machining LLC Limited Lifetime Warranty unless expressly stated otherwise.
Nothing in these Terms modifies, excludes, or limits any warranty or consumer right that cannot legally be waived.
14. ACCOUNTS
If the Website permits Customer Accounts, You are responsible for maintaining accurate Account information and safeguarding Your login credentials.
You are responsible for activity conducted through Your Account to the extent permitted by applicable law.
You must promptly notify Illinois Precision Machining LLC if You reasonably believe Your Account has been accessed or used without authorization.
We reserve the right to suspend or terminate Accounts used in violation of these Terms, applicable law, or the rights of another person or entity.
15. INTELLECTUAL PROPERTY
The Website and its original content, design, graphics, photographs, text, logos, trademarks, trade dress, product names, and other materials owned by Illinois Precision Machining LLC are protected by applicable intellectual-property laws.
Nothing in these Terms grants You ownership of or a license to use Illinois Precision Machining LLC intellectual property except as necessary for ordinary personal use of the Website.
Our trademarks, trade dress, photographs, product designs, Website content, or other protected materials may not be copied, reproduced, distributed, modified, commercially exploited, or used in connection with another product or service without Our prior written permission, except as otherwise permitted by applicable law.
16. THIRD-PARTY WEBSITES & SERVICES
The Website may contain links to websites, services, payment processors, social-media platforms, or other resources operated by third parties.
Illinois Precision Machining LLC does not control those third parties and is not responsible for their content, availability, privacy practices, security, terms, or other practices.
Use of third-party websites or services is subject to the applicable third party's terms and policies.
17. WEBSITE AVAILABILITY
We do not guarantee that the Website will be available continuously, uninterrupted, secure, or error-free.
We may modify, suspend, restrict, or discontinue all or part of the Website at any time where reasonably necessary.
The Website and its online functionality are provided on an "AS IS" and "AS AVAILABLE" basis to the maximum extent permitted by applicable law.
THIS WEBSITE DISCLAIMER APPLIES TO THE WEBSITE AND ITS ONLINE FUNCTIONALITY. IT DOES NOT MODIFY, DISCLAIM, OR SUPERSEDE ANY WRITTEN PRODUCT WARRANTY PROVIDED BY ILLINOIS PRECISION MACHINING LLC OR ANY WARRANTY OR CONSUMER RIGHT THAT CANNOT LEGALLY BE WAIVED.
18. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ILLINOIS PRECISION MACHINING LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING SOLELY FROM ACCESS TO, USE OF, OR INABILITY TO USE THE WEBSITE OR ITS ONLINE FUNCTIONALITY.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Nothing in this section modifies the terms of any applicable written product warranty.
Any limitation or exclusion of liability relating to physical products manufactured or sold by Illinois Precision Machining LLC, Services performed by Illinois Precision Machining LLC, personal injury, property damage, or other product-related claims shall apply only to the extent permitted by applicable law.
19. LEGAL COMPLIANCE
Customers are responsible for complying with applicable federal, state, and local laws relating to the purchase, possession, receipt, transfer, transportation, installation, modification, and use of Goods purchased from Illinois Precision Machining LLC.
Illinois Precision Machining LLC reserves the right to refuse, suspend, or cancel a transaction that We reasonably believe cannot lawfully be completed.
Nothing on the Website constitutes legal advice concerning whether a particular product may lawfully be purchased, possessed, transferred, installed, modified, or used in a particular jurisdiction.
20. TERMINATION & REFUSAL OF SERVICE
We may suspend or terminate access to the Website or a Customer Account where reasonably necessary due to a violation of these Terms, suspected fraud, unlawful conduct, abuse of the Website or Our personnel, security concerns, or other legitimate business reasons.
Illinois Precision Machining LLC reserves the right to decline future Orders or Services where permitted by applicable law.
Termination of Website access does not eliminate payment obligations, warranty rights, refund obligations, or other rights or duties arising from transactions completed before termination.
21. GOVERNING LAW
These Terms and any dispute arising from or relating to these Terms or use of the Website shall be governed by the laws of the State of Illinois, United States, without regard to its conflict-of-law principles, except to the extent superseded by applicable federal law or other law that cannot legally be waived.
22. DISPUTE RESOLUTION
If You have a concern or dispute involving an Order, Service, payment, or use of the Website, We encourage You to contact Illinois Precision Machining LLC first so that We have an opportunity to investigate and attempt to resolve the matter.
Nothing in this section requires a Customer to waive any legal right or remedy that cannot legally be waived.
23. SEVERABILITY
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary to make it enforceable where permitted by law.
If that is not possible, the affected provision shall be severed and the remaining provisions will remain in full force and effect.
24. WAIVER
The failure of Illinois Precision Machining LLC to enforce any provision of these Terms on one occasion does not constitute a waiver of that provision or Our right to enforce it in the future.
A waiver of one breach does not constitute a waiver of any subsequent breach.
25. CHANGES TO THESE TERMS
Illinois Precision Machining LLC may revise these Terms from time to time.
Revised Terms will apply prospectively from their effective date and will not retroactively alter the material terms applicable to an Order already accepted unless the Customer agrees to the change or applicable law permits otherwise.
The effective or "Last Updated" date will be displayed at the beginning of these Terms.
Continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms with respect to continued Website use to the extent permitted by applicable law.
26. ENTIRE AGREEMENT
These Terms, together with the policies expressly incorporated by reference—including Our Return, Refund & Cancellation Policy, Privacy Policy, and applicable Limited Lifetime Warranty—constitute the agreement governing use of the Website and applicable transactions with Illinois Precision Machining LLC, except where separate written terms expressly apply to a particular transaction.
If an Order, written quote, invoice, or other written agreement expressly establishes different terms for a particular transaction, those transaction-specific terms will control to the extent of any direct conflict.
27. CONTACT US
Questions regarding these Terms and Conditions may be directed to Illinois Precision Machining LLC using the contact information provided on Our Website.