Our shipping/return address is:
IPM LLC
1521 Mark St.
Elk Grove Village, IL 60007
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If you are sending an item(s) in for any reason, please use appropriate packaging and comply with any relevant laws pertaining to FFL items and/or policies the shipping provider may have. We strongly recommend you insure your shipment for it's actual value AND require an adult's signature upon delivery.
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Firearms and/or NFA purchased from us must be shipped to a valid FFL (with SOT if applicable). No exceptions. Please provide the FFL's information as soon as possible after placing an order with Us. Send their information to info@illinoisprecision.com and include your order number with a copy of their license(s) and any other relevant information.
Firearms and other regulated Firearm Components receiving a Service from Us, may need to be shipped back to a valid FFL for legal compliance or if we deem it necessary for any reason.
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Order processing times:
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Standard processing time for in-stock item(s) is 2-5 business days.
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Orders for services (like coating, pistol slide milling, etc.) will have an *estimated* turnaround time published on the product page. Please understand that is just an estimate, and the turnaround time can vary significantly. Please also review our Returns and Refunds page regarding services.
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In-stock item(s) that are optioned for additional work (like custom markings on lower receivers) will often require additional time to process, especially during/around major holidays. Please also review our Returns and Refunds page regarding in-stock items receiving additional services. Thank you for understanding!
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Shipping options and charges for Your Orders will be calculated and displayed at checkout. We may change the shipping provider for your order without prior notice to best fulfill your order at no additional cost to you.
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Shipment confirmation & Order tracking:
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You will receive a Shipment Confirmation Email containing your tracking number(s) once your order is fully processed and is shipping out. Unfortunately, we have no control over when packages are processed by the shipping provider, and/or when the tracking number(s) will go "live." Please contact the shipping provider for more information. Please review our Returns and Refunds page regarding shipping notifications.
Illinois Precision Machining LLC is not liable for any products damaged, lost, or stolen during shipping inbound or outbound. If you think your order or package was lost, stolen, or damaged, you must contact the shipping provider to file a claim. Once you have filed a claim, we will provide any and all relevant information possible to assist you with the claim. If your package arrived damaged, we recommend saving all packaging materials and damaged goods before filing a claim. If we receive a package from You that appears damaged, we will document (via photos and/or video) opening the package and inspecting the contents inside, and contact you via email ASAP to begin filing a claim with the shipping provider.
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